Very pleased to see that Zak Mensah of Bristol Museums and Sara Wajid of Museum of London have been appointed joint CEOs of Birmingham Museums Trust. We've worked with Zak for some time at Bristol Museums: he's an inspirational leader and has developed retail at Bristol to be one of the best examples of museum retail in the UK. We wish Zak and Sara all the best in taking up their new appointments in November. Peter Holloway

Congratulations to the Old Operating Museum and Herb Garret on being "highly commended" in the Museums + Heritage Show Awards for best shop (turnover under £500,000). We were delighted to work with this client in 2018 and are thrilled to hear of their recent success. Some great news in a tough year. Peter Holloway