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Our consultancy services are designed to help cultural sites to improve retail performance and professionalism.

We have a strong focus on results but shops in the cultural sector exist to deliver more than just cash. A good shop at a museum, cathedral, church or historic house should be profitable, but it should also enhance the visitor experience and have synergy with the organisation’s core mission.

Our consultancy services include:


• Retail performance reviews backed up with practical recommendations


Advice and help with:
• Planning and strategy
• Shopfitting and layout
• Product sourcing and buying
• Development of bespoke products
• Merchandise range planning
• Visual merchandising and display
• Stock management
• Recruitment of retail managers and selling staff
• Short and long term management support


Please call us on 01829 730066 To discuss how we might help with your museum or heritage shop. Or contact us at


Peter Holloway


Retail Thinking is a corporate member of:
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